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Super-User Changes

IT/Developer Changes

Text changes (to existing pages/sections)

Link or button changes

Adding a new resource (article, Practice Support resource library item, webinar, etc.)

Manging the event calendar

Adding or replacing images

Adding or replacing files/documents

Downloading/exporting form results

Making documents/images accessible

Adding new content sections (modules)

Adding new pages

Changing page names

Adding or changing categories

Short URLs (“vanity URLs”)

Navigation/structural changes

Global changes (stylesheets, menu, footer)

Changes to webforms

Roles/permissions

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A: Please make sure that you review your updates and go through a proper QA check. If you need support on how to do this, start with this checklist.

After you have reviewed your update, log it in the corresponding change log.

Q: What do I do if I need to make an edit that I don’t have permission or training to make?

A: Additional training can be set up, and there are already training recordings and existing materials to support most types of content edits you might need to make.

Q: How do I get development support on website needs that are not content edits or updates?

A: Larger project work will happen in collaboration with either internal IT or our vendor partners, and can be planned into our existing sprint schedule. If there are items that require new development, strategy support, or any other type of support from the website team, please add them to our website backlog list in Confluence. We will be setting time to prioritize work every two weeks and can invite you to the backlog grooming meeting.