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Super-User Changes (Business/Marketing) (Ongoing/ad-hoc) | IT Platform Website Team (Project work; Budget may be required) | Developers (Project/Budget Required) |
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Text changes (to existing pages/sections) Link or button text changes Adding a new resource (article, Practice Support resource library item, webinar, etc.) Managing the event calendar Adding or replacing images Adding or replacing files/documents Downloading/exporting form results Content accessibility (documents, images, headers, links) | Usability and information architecture Templates/layout Adding new content sections (modules) Adding new pages Changing page names Adding or changing categories Short URLs (“vanity URLs”) Navigation/structural changes Roles/permissions Homepage changes | Global changes (stylesheets, menu, footer) Changes to webforms Component development Modules/integrations |
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A: If you have been trained and have the correct access, you don’t need to ask anyone in order to make a change. If you are not sure, please do reach out to someone from the website platform team through Teams or email to get things set up.
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Q: How do I get support from the website platform team?
A: There is a form available on the super-users Sharepoint available for the following:
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