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Identifying problems in the design of the product or service
Uncovering opportunities to improve
Learning about the target user’s behavior and preferences
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If you are ready to test, start with the attached Usability Test Plan Toolkit linked below: |
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Why do we need to do usability testing? Won’t a good professional UX designer know how to design a great user interface? Even the best UX designers can’t design a perfect — or even good enough — user experience without iterative design driven by observations of real users and of their interactions with the design.
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