Issues to address:
Who does our work impact?
Member personas
Overall goals
What are the foundations that CDA.org was built upon?
Mantra: member-first and mobile-first (insert full mantra)
Visual
Patterns
User journeys
Design system
Content Strategy
Consolidating complex information into easy to understand actions
Multiple types of content (video, blog, traditional content, micro-content)
Functional/technical
Easy to update with existing team (reduce need for constant new development)
User-directed (allow members to access what they need and self-serve rather than push content to them)
Best practices (accessibility, update platform regularly, address security concerns proactively)
What type of team do we need to accomplish this work?
Soft skills
Core functions of a modern digital marketing team
Digital principles
What underlying principles and values do we hold in the digital space?