Create an Email Task
Click Create (+).
Scroll down under “Issue Type” and click “Email”
Type a Summary for the issue.
Complete all required fields and any other fields that you want.
Optional: To change which fields appear when you create another issue, click Configure Fields and select and deselect the fields you want. When you next create an issue, the selected fields will be displayed.
Optional: To create other issues with the same Project and Issue Type, select the Create another checkbox. Depending on your configuration and issue creation history, some fields may be pre-populated. Review these before creating the new issue.
We’ve created an email template that is based on the old email template. If you don’t have all the information, you need to make sure you have all the information before submitting a job.
Make sure to fill out all the pieces in the screenshot below.
Finally, link it to an Epic.
When you're finished, click Create.