Digital Foundations: Deck

Timeline

18 Sep 2020 Initial PPT draft

24 Sep 2020 Internal review

02 Oct 2020 Finalize

06 Oct 2020 Present to ET

Outline

1. Why you're here: to understand how and why we work the way we do and cda.org looks and functions the way it does.

2. Background: Zagazeta, Carmen (Unlicensed)

   1. Present the original problem

   2. Site goals

   3. Best practices - UX theory

   4. Our solution

3. Outcome: did it work? Sydnee Funke (Unlicensed)

   1. Analytics

   2. Yesenia’s story

   3. Testimonials from Sydnee’s inbox

4. Process: How the sausage gets made Catherine Foss (Unlicensed)

   1. Agile methodology

   2. Team values and ideal state

   3. The stages of a request: a case study

      1. BU requests a change on search/filter functionality

         1. walk through all the steps required without playing down complexity

5. Conclusion: Now you know, and knowing is half the battle!