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Note: Some of these functions may be handled in collaboration with existing team members.

Overview of PM/BA Needs:

Create a plan for the website rebuild project from start to finish and track milestones and deliverables across project phases. This role will also cover requirements elicitation management, feature prioritization, testing and validation, and ensuring efficient communication throughout the project lifecycle.

Key support areas:

Planning

  • Develop comprehensive project plans that merge customer requirements with company goals and coordinate project phases, from initial development through implementation.

  • Determine and define clear deliverables, roles and responsibilities for project team members

Strategy / Requirements

  • Use data analytics to evaluate and understand the current state of the TDIC website and identify areas for improvement (technical and processes). Make recommendations based on a balance between what’s technologically feasible and financially and functionally reasonable.

  • Work with stakeholders to identify, prioritize and document technical and functional requirements.

Documentation

  • Maintain centralized project documentation throughout the project lifecycle, including project plan, formal change management log, and requirements.

Project Tracking

  • Monitor project progress continuously and send reports on measurable items, such as milestones and deliverables.

  • Review proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes.

Project Meetings & Communications

  • Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects

  • Serve as liasion between steering committee, vendors, and project team members and structure project phases to maximize resources and efficiency.

  • Communicate proactively with all involved personnel to provide encouragement, identify problems, and create solutions.

  • Deliver data-driven recommendations and reports to executives and stakeholders.

Testing and Validation

  • Help with writing test cases and documenting a formal procedure for testing and validation of features/functionality

  • Route features for stakeholder review and assist in translating and prioritizing their feedback into actionable items for the development team

Launch Facilitation

  • Coordinate launch activities across vendors/internal project team members

  • Ensure smooth and efficient launch process and effective communication throughout

Closure and Retrospective

  • Review project plan after website launch and ensure all deliverables were met and project can be closed out

  • Prepare “phase 2” recommendations for work that should be completed post-launch

  • Facilitate project retrospective meeting with necessary team members and stakeholders

Deliverables:

  • Project plan, including timeline, milestones, budget, and work breakdown structure

  • Project charter

  • Schedule and agendas for regular steering committee and project team meetings

  • Functional and business requirements

  • User Acceptance Testing plan

  • Website launch plan

Daily Support:

On a daily or weekly basis, this role will include tasks such as:

  • Track project budget, timeline and milestones and ensure our activities are on track; update the project plan as needed

  • Help the project team prioritize technical issues

  • Manage change requests and communicate impact to relevant stakeholders as needed

  • Gather critical information from meetings and create reports to keep everyone updated

  • Help stakeholders test out website features/functionality and provide meaningful feedback to the development team

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