CDA.org Website Personas
- Thomas Rose-Bolden
- Amrita.Biswas
Persona | Signing in from | Notes | Findings |
|---|---|---|---|
CDA Member | My Account (Header) | Docebo Returning to CDA TDIC | User needs to click on button/link to authenticate B2C when they visit any of the CDA websites. Fonteva needs a direct link to CDA. |
CDA Member | Gated Content on CDA Sign In Link | My Account TDIC Docebo | User needs to click on button/link to authenticate B2C when they visit any of the CDA websites. |
CDA Member | CDA My Account Docebo | User needs to click on button/link to authenticate B2C when they visit any of the CDA websites. | |
CDA Member | CDA My Account TDIC | User needs to click on button/link to authenticate B2C when they visit any of the CDA websites. | |
Non-Member | My Account (Header) | Docebo Returning to CDA TDIC | User needs to click on button/link to authenticate B2C when they visit any of the CDA websites. Fonteva needs a direct link to CDA. |
Non-Member | Gated Content on CDA Sign In Link | My Account TDIC Docebo | User needs to click on button/link to authenticate B2C when they visit any of the CDA websites. |
Non-Member | CDA My Account Docebo | User needs to click on button/link to authenticate B2C when they visit any of the CDA websites. | |
Non-Member | CDA My Account TDIC | User needs to click on button/link to authenticate B2C when they visit any of the CDA websites. |
UX Recommendations:
After signing in one of our websites via B2C account, we should automatically sign in the user when they navigate to a CDA family website.